Team & Careers
Team & Careers
Our team is organized around customer touchpoints, not stacked by internal functions. Every department is directly accountable for customer issues.
Departments & Responsibilities
| Department | Responsibilities | Contact Email |
|---|---|---|
| International Trade Dept. | Handles export inquiries, quotation costing, contracts, and documents. Divided into Southeast Asia, Middle East, South America, Africa, CIS, and Europe teams by region. | sales@ugbsteel.com |
| Technical Support Team | Provides material selection advice, standard comparison, processing solutions, and drawing review. Participates in technical clarification and quality dispute resolution. | tech@ugbsteel.com |
| Production Planning Dept. | Handles scheduling and delivery commitments, coordinates rolling, finishing, and processing. Arranges production in batches by project milestones. | plan@ugbsteel.com |
| Quality Inspection Center | Responsible for incoming raw material and outgoing finished product inspection, quality certificate issuance and traceability management, and cooperation with third-party witness inspection. | qc@ugbsteel.com |
| Logistics & Documentation | Responsible for booking, port consolidation, loading supervision and document preparation, customs inspection and certificate of origin handling, and tracking in-transit and arrival status. | logistics@ugbsteel.com |
| After-Sales Service | Responsible for arrival acceptance support, quality objection intake and closed-loop handling, and leading root cause analysis and improvement measure tracking. | service@ugbsteel.com |
Open Positions
| Position | Main Responsibilities | What We Value |
|---|---|---|
| Foreign Trade Sales (Southeast Asia / Middle East) | Regional customer development and order follow-up, quotation calculation and contract execution | Able to read technical specifications, willing to focus on one market long term |
| Technical Support Engineer | Material selection advice, standard comparison, processing solutions and quality objection handling | Metallurgy or materials background, with on-site experience |
| Logistics & Documentation Specialist | Booking, port consolidation, loading supervision, documentation and export compliance | Familiar with L/C terms and major export port procedures |
| Production Planning Specialist | Scheduling and delivery confirmation, coordinate rolling and processing | Delivery-sensitive, data-driven |
Send your resume tohr@ugbsteel.com, email subject: "Position + Name + Years". We will reply within one week about an interview.
Related Pages
Need a Quote or Technical Support?
Tell us product, material, specs, quantity and destination port. FOB / CIF quote within 24 hours.